The BeOnAir Network is an organization that instructs students in all areas of the broadcast industry to become the next generation of media professionals. Our brand promise is "Learn from a Pro to Become a Pro"; students are trained by broadcast media professionals working in the field. The organization operates as seven campuses across Ohio, Illinois, Colorado, and Miami. Like all members of the BeOnAir Network staff, the Campus Director is expected to project the organization's core values and core purpose. This position supports a college and creative culture and ensures graduates are fully ready for entry-level employment opportunities.
The Campus Director is accountable for hiring, training and leading all Title IV and non-Title IV campus operations inclusive of Leadership, Instruction, Financial Aid, Education, Student Services, and Career Services resulting in achieving budgeted goals. The Campus Director directly supports the goals and visions of the BeOnAir Network by leading the campus departments to succeed with their individual departmental goals. This position works in accordance with the mission, core values, and core purpose of the BeOnAir Network.
Scorecard Accountabilities: Admissions, Financial Aid, Education, Instructors, Career Services, Social Media, Customer Satisfaction, and Employee Satisfaction
BeOnAir Network Core Values and Definitions:
Core Values - personal, ethical, and ideological guidelines that set the standard for every aspect of business operation from hiring to decision making to strategic planning.
- Integrity - **Deliver your accountabilities by always doing the right thing**!
- Passion - Positive emotion that drives successful actions
- Customer-Centric - WIFC **( What’s** in it for our customer?)
- Creativity - Think outside the box!
- Winning - Winning is not a sometime thing; it's consistently achieving your accountabilities.
- Reason - Getting to the real why?
- Accountability - Disciplined action resulting in achieving your job requirements.
BeOnAir Network Core Purpose:
Graduate students who are preferred choice of broadcast media business to hire, partner or outsource entry level opportunities.
Essential Job Functions
Functional Core Competencies**:
- This individual supervises campus staff and therefore is accountable for hiring, assessing, training, discipline, evaluating and terminating employees as well as recommending employees’ payment structure always with the approval of the CEO.
- Supervise staff leadership including daily operations, enrollment and administration and ensuring all campus goals are met and/or surpassed.
- Develop and implement all budgetary goals and analysis in coordination with CEO.
- Ensure each Department is supported, managed, and working to meet their scorecard metrics.
- Assist, model, and lead staff to effectively work with students to resolve issues and problems that have surfaced as a result of daily calls and tracking to ensure that they are retained and achieve their academic/personal enrichment goals.
- Develop budgeted staff hiring leads and implement hiring procedures such as top grading and other company procedures.
- Ensure staff engage all students with unexplained days of no attendance and revisit their job search goals.
- Direct, train, motivate, evaluate and counsel all campus staff in accordance with pre-designed development plans.
- Coordinate with staff to ensure that students not on target for graduation date have been spoken with regarding barriers and ensure a plan is in place and agreed to by the student.
- Ensure excellent student services through structured follow up with students during their training experience using the customer satisfaction survey as the assessment tool.
- Coordinate with staff to ensure that students not on target each term and have been spoken with regarding barriers and ensure a plan is in place. Continue to follow up on this action plan until student is back on track.
- Grow, maintain, and promote a productive and positive work environment measured via staff survey satisfaction percentage and retention of staff.
- Provide superior servant leadership to staff via phone, email and face to face visits.
- Summarize and report campus findings, issues, and/or complaints to CEO upon immediate receipt.
- Review weekly staff reports and scorecards to ensure that staff goals are effectively being met/surpassed.
- Escalate necessary students to CEO.
- Train staff to multi-task all conversations with students for referrals.
- Meet with the CEO weekly to review results, scorecards, and reports to plan and strategize on resolving obstacles and exploring opportunities.
- Minimize falloff rates to the budgeted amount.
- Maintain budgeted expense and achieve all critical numbers such as Revenue, Cash, IBT, and ACCSC results.
- Create next-level growth amongst staff.
- Maximize advertising opportunities together with National DOA in order to achieve necessary lead generation and conversion ratios.
- Ensure 90/10 compliance.
- Ensure Compliance in all Departments.
- Make phone calls and/or visits to community politicians, potential guest speakers, advisory board members, and/or new internship opportunities.
- Manage time to complete other priorities for the week (payroll, expenses, corporate projects etc.)
- Coordinate weekly campus staff meetings and participate in weekly/daily directors’ meetings.
- Complete a weekly consolidated directors report and director scorecard due to the CEO on time.
- Leadership/Integrity – Effectively communicate The BeOnAir Network shared purpose; build trust among colleagues; is accountable; lives up to commitments.
- Team Player– Understands the big picture and manages position’s area of responsibility in a manner consistent with The BeOnAir Network.
- Interpersonal Skills – Relates to colleagues, faculty, students, and other staff members in a cooperative manner that helps others to be their best.
- Productivity/Organizing/Planning/Sense of Urgency – Meets deadlines, demonstrates effective use of time, and handles assignments simultaneously.
- Versatility/Resourcefulness/Innovation/Problem-Solving Ability – Reacts well to challenges and setbacks by staying focused, steady, and positive. Has the ability to multi-task.
- Willingness to Acknowledge Areas for Growth – Understands need for growth and is receptive to professional development and constructive feedback.
This is an independent position that reports to the CEO and through which several weekly training meetings takes place:
Supervision of Others:
- Leadership daily huddles
- Staff Meeting to discuss goals to actual achievements
- Admissions Meeting
- Education Meeting
- One on One with CEO
This individual supervises all non-admissions campus staff and therefore is accountable for hiring, assessing, training, disciplining, evaluating and terminating non-admissions employees as well as recommending employees’ payment structure.
Work Experience Requirements:
5 years business experience in operational, sales and administration leadership.
May need to successfully complete criminal and drug background check.
4-year college degree or 10 years industry experience.
In order to fully service the staff and student needs this position requires the employee to often physically move from department to department as well as present multiple lectures for long periods of time. This is not a sedentary position.
Occasional lifting, bending and climbing stairs
Frequent talking, listening, walking, sitting and standing
Ability to perform multiple concurrent tasks and function in a fast-paced working environment
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
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